Privacy Policy

Last updated: June 14, 2026

Local Hospice Guide ("we," "us," or "our") operates this website as a free, independent informational directory of Medicare-certified hospices in the United States. We are not affiliated with, endorsed by, or sponsored by any hospice provider or by the U.S. government. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this site, you agree to this policy.

Information we collect

• Information you give us. If you submit a "Get Free Hospice Information" or contact form, we collect the details you provide — such as your name, email address, phone number, city and state, your timeline for care, and any message about your loved one’s needs.
• Consent to be contacted. When you check the consent box and submit a form, we record that you agreed to be contacted by phone, text, or email by hospice providers and care advisors.
• Automatically collected information. Like most websites, our servers and analytics tools may log standard technical data such as IP address, browser type, pages viewed, and referring page, and may use cookies or similar technologies to understand site usage.
• Approximate location. If you click "use my location," your browser asks your permission and, if granted, shares your approximate coordinates with a third-party geocoding service solely to suggest your city. We do not store these coordinates.

How we use your information

• To connect you with Medicare-certified hospice providers and care advisors in your area when you request it.
• To respond to your questions and requests.
• To operate, maintain, analyze, and improve the website.
• To detect, prevent, and address fraud, abuse, or technical issues, and to comply with law.

How we share your information

When you submit a request, we may share the information you provide with hospice providers and care advisors so they can respond to you. We may also share information with service providers who help us operate the site (for example, hosting or analytics), and when required by law or to protect our rights. We do not sell your personal information.

Your consent to be contacted

By submitting a form, you expressly consent to receive communications from hospice providers and care advisors by phone, text message, and email at the contact details you provide, including by automated dialing technology where applicable. Consent is not a condition of receiving care, and message and data rates may apply. You can opt out at any time by telling the caller to stop, replying STOP to texts, or using the unsubscribe link in an email.

Cookies and analytics

We may use cookies and analytics services to measure traffic and improve the site. You can control cookies through your browser settings; disabling them may affect some features.

Data sourced from Medicare

Hospice quality, ratings, and facility details shown on this site come from the public CMS Provider Data Catalog (Care Compare). That data describes providers, not you, and is published by CMS, not collected from you.

Data retention and security

We retain form submissions only as long as needed for the purposes described above or as required by law, and we use reasonable safeguards to protect the information we hold. No method of transmission or storage is 100% secure.

Your privacy rights

Depending on where you live (for example, California under the CCPA/CPRA, or other states with similar laws), you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain sharing. To exercise these rights, contact us using the details below. We will not discriminate against you for exercising them.

Children’s privacy

This site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.

Not medical advice; not a HIPAA covered entity

Local Hospice Guide is an informational directory. We are not a healthcare provider and the information here is not medical advice and is not protected health information under HIPAA. Always consult a qualified professional about care decisions.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted, and the "last updated" date above will reflect the most recent revision.

Contact us

Questions about this policy or your information? Email us at privacy@localhospiceguide.com.